Production Outage

Incident Report for Porter

Postmortem

2:50pm EST: Service down

~2:55pm EST: Cause identified as storage limits on production database; storage increased

3:06pm EST: Initial service restoration. Users may see additional latency on the dashboard.

3:23pm EST: Full service restored.

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As a reminder, outages to the Porter dashboard have no impact on the runtime of user workloads. If any of your CI runs failed (e.g. Github actions), please re-run!

Posted Sep 30, 2024 - 19:32 UTC

Resolved

We are investigating an infrastructure issue that is causing the Porter dashboard to be unresponsive. User workloads should be unaffected. We will update as the situation evolves.

Posted Sep 30, 2024 - 19:00 UTC